Global Locations

    East Bay (CA)

    East Bay, CA Insurance Auto Auctions East Bay, CA Insurance Auto Auctions

    Driving Directions

    From Highway 4, exit Bailey Road North. Take Bailey Road to Willow Pass Road. Turn left on Willow Pass Road, then right into the shared driveway for Criterion Catalyst (first business entrance on the right). Turn right at the guard gate, then follow the service road to the rear of Criterion. The office is located in the second building on the left (building B).

    Nearby Branches

    Vehicle Preview

    Vehicle preview is available from 10 a.m. until 2 p.m. local time the day before the scheduled auction.

    Payment

    The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer

    Days to Pay

    Domestic Buyer: Day vehicle was awarded + 2 day(s)
    Foreign Buyer: Day vehicle was awarded + 4 day(s)

    Payment is due by 5:00PM branch local time on payment due date
    Late Fee: $50.00 or 2% ( whichever is greater)

    Vehicle Pick Up

    Mon - Fri 8am - 4:30pm (PT)

    Each provider has a set of requirements for pickup. Once your vehicle purchase is complete and the payment is confirmed, you will receive an email with detailed instructions (times, address, etc.) to pick up your purchase. This email serves as the release form used to pick up your vehicle.

    Branch yards close earlier than the offices to allow extra time for pullout/loading.

    Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.

    Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.

    IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.

    Days to Pick Up

    Domestic and Foreign Buyer
    Purchases must be secured within 5 business days of purchase. If the vehicles are not picked up within this period, IAA will pick up the vehicle and transport it to our nearest facility (standard fees for transportation and storage will apply). Number of free storage days: Day vehicle was awarded + 2 day(s)

    Payment is due by 5:00PM branch local time on payment due date
    Storage Fee: $40.00

    Auction

    Branch Notes: Every Thursday at 9:30 a.m. PT

    Upcoming Main Auctions:

    August
    Thu 18 Thu 25
    Item Sequence Description
    1 - 9999 All types of vehicles numbered sequentially. You will continue receiving upcoming vehicle alerts.